SERVICE & MAINTENANCE

Our IT support team with certified technicians are here to help you.
Our Introserve department offers extensive and highly responsive on-site IT support as well as on-and-off-site servicing and repairs to keep your printers and PC’s delivering the returns you expect. Our comprehensive and affordable service offerings can provide your business with a single source of all professional expertise and technical resources that you need to maintain and repair your computers, printers and network.

Our Introstat Certified Technicians are highly trained and able to diagnose, troubleshoot and repair all operating system errors, networking issues, performance issues as well as virus infections on any brand of desktop or laptop computer

  • Desktop and laptop repairs and maintenance (all brands).
  • All laptop parts (keyboard, LCD screen, touch pad, etc.)
  • Resolution of all laptop hardware and software problems.
  • Operating system (OS) installation & upgrades.
  • Removal of viruses and spyware, and installation of antivirus software.
  • Preventative computer servicing.
  • Deployment of firewall solutions.
  • Microsoft software installation & upgrades
  • Networking maintenance and cabling.
  • Wireless network and LAN setup.
  • Internet and email setup.
  • Data backup and restore (onsite or remotely).
  • Peripheral (printer, scanner, etc.) setup and troubleshooting
Choose the service you need from one of these options:
Next Day On-Site Service:
  • A technician will perform the service / repair on-site (within 50km radius) within one business day of calls logged before 16h00
Same Day On-Site Service:
  • A technician will perform the service / repair on-site (within 50km radius) within one business day of calls logged before 11h00.
Collection and Delivery Service:
  • A driver will collect your printer and deliver it back to you once the repair or service has been completed (within a 50km radius)